All answers to your questions about ace7, right here

After submitting a withdrawal request at ace7, the process is usually completed within 5 to 30 minutes. The same speed applies to all three methods — bKash, Nagad, and Rocket. However, temporary bank or network congestion may cause a slight delay. If there is any delay, let us know via live chat.

The minimum withdrawal amount at ace7 is ৳1,000. Withdrawal requests below this limit will not be processed. Make sure your balance is at least ৳1,000 before submitting a withdrawal request. This limit applies to all three methods — bKash, Nagad, and Rocket.

Yes, bonus funds can be withdrawn, but the wagering requirement must be met first. For the welcome bonus, the wagering is calculated on the bonus amount only — the deposit is not included. For example: if you receive a ৳1,000 bonus, you need to place a total of ৳15,000 in bets (1,000 × 15). After that, any winnings earned from the bonus can be withdrawn normally.

Absolutely. ace7's withdrawal service runs 24 hours a day, 7 days a week. You can submit withdrawal requests via bKash, Nagad, and Rocket on Fridays, Saturdays, or even in the middle of the night. Funds typically arrive within 5 to 30 minutes, no matter what time it is.

Each table in ace7's live casino has its own betting limits, which are usually clearly displayed in the table lobby. Tables with relatively lower limits are available for new players, and tables with higher limits are available for experienced players. It is a good idea to check the limits before selecting a table so you can play within your budget.

Live roulette is not that difficult. A wheel has numbers from 0 to 36, and a ball spins and lands on a number. You can bet on a number, a color (red/black), odd/even, or a specific section. A real dealer manages everything live on camera. ace7 has live roulette tables from Evolution Gaming where you can use a Bengali-language interface.

Yes, ace7's live casino section works fully on mobile browsers too. You can join live dealer tables using a browser on both Android and iOS devices. For the best experience, keep a stable internet connection (4G or Wi-Fi). The live video stream automatically adjusts to fit your mobile screen.

Baccarat has two hands: Player and Banker. You decide which hand's total points will be closest to 9, or whether both will be equal (Tie). Cards 1–9 are worth their face value; 10, J, Q, K are worth zero; Ace is worth 1. It is a popular game with simple rules. At ace7, you will find live baccarat tables from multiple providers including Ezugi.

ace7 has five VIP tiers in total, each with a different weekly cashback rate:

Bronze — up to 0.3% cashback per week
Silver — up to 0.6% cashback per week
Gold — up to 0.9% cashback per week
Platinum — up to 1.2% cashback per week
Diamond — up to 1.5% cashback per week

Benefits increase as you move to higher tiers.

In addition to weekly cashback, members at higher VIP tiers enjoy several other special benefits. These include priority customer support, exclusive promo offers, faster withdrawal processing, and early access to new games or events. Diamond-tier players receive the most exclusive benefits ace7 has to offer. Contact the support team to learn more about the benefits in detail.

The weekly cashback is calculated based on your net losses from total bets placed during that week. The cashback is calculated at the percentage rate set for your VIP tier, and the previous week's cashback is added to your balance at the start of each new week. It goes directly into your main account balance, so you can use it without any separate wagering requirement.

VIP tier upgrades at ace7 are based on your regular playing activity and betting volume. The more actively you play, the faster your chances of moving to a higher tier. To find out the specific conditions for promotion, chat with ace7's support team via live chat — they can tell you about your current progress.

If you forget your password, go to the ace7 login page and click the "Forgot password?" option. You will need to verify your identity using the details from your registration. If you have any trouble, email [email protected] directly or contact the 24/7 live chat — the support team will resolve the issue quickly.

Keeping a strong password at ace7 is important — typically at least 8 characters, containing a mix of uppercase and lowercase letters, numbers, and special characters. Usernames must generally be unique and cannot be changed once set. For security, do not use a password here that you use anywhere else.

No. Each player at ace7 may only operate one account. Creating multiple accounts goes against the platform's rules and may be considered bonus abuse. ace7 reserves the right to suspend the accounts involved if multiple accounts are detected.

First, make sure you are typing the username and password correctly (check Caps Lock). Clear your browser's cache and cookies and try again. If the problem persists, use the "Forgot password?" option. If your account gets locked or there is any other issue, contact live chat — the support team can help at any time.

No, there are generally no problems. You can log in to ace7 from any device via a browser. However, for security purposes, additional verification may be requested when logging in from a new device or an unusual location. In such cases, contact live chat and the support team will assist you promptly.

ace7 currently accepts deposits via three mobile banking methods: bKash, Nagad, and Rocket. Rocket is the mobile wallet service of Dutch-Bangla Bank. All three methods are fast, secure, and widely used in Bangladesh. Transactions work the same way across all three.

The minimum deposit amount at ace7 is ৳500, which applies to all methods — bKash, Nagad, and Rocket. To get the full benefit of the welcome bonus, your first deposit must be ৳500 or more. For example, if you deposit ৳1,000, you will receive a 100% bonus of another ৳1,000, making your total balance ৳2,000.

Normally the balance updates within a few minutes of making a deposit. If there is a delay for any reason, first try refreshing the page. If the money still has not arrived after waiting more than 15 minutes, contact live chat with your mobile banking transaction reference number. The support team will verify the matter and resolve it quickly.

To deposit with bKash, log in to ace7 and go to the deposit section, then select bKash. You will see ace7's designated bKash number. Open your bKash app or dial *247# and go to the "Send Money" option, then send the desired amount to that number. After the transaction, enter the reference number you received into ace7's deposit form. Your balance is usually updated within a few minutes.

ace7's welcome bonus is 100% of your first deposit, up to a maximum of ৳5,000. That means if you deposit ৳1,000 you get a ৳1,000 bonus — giving you a total balance of ৳2,000. If you deposit ৳12,000 or more, the bonus is capped at ৳5,000 — bringing your total balance to ৳17,000. The wagering requirement on the bonus is 15x.